ISO 9001 Certification: What You Need to Know

What is the ISO 9001 Certification Application Process?

For businesses aiming to obtain an ISO 9001 certification, the journey involves establishing a quality management system and following specific steps to achieve certification. Obtaining an ISO 9001 certificate is not just about receiving a piece of paper; it’s a continuous process that requires ongoing improvements. To navigate this process efficiently, it’s crucial to take the right steps.

Preparation for ISO 9001 Certification
The first step in obtaining ISO 9001 certification is for the business to develop a quality management system that aligns with the ISO 9001 standards. The company must begin by reviewing the standards and designing processes that meet these requirements. This process includes everything from developing the management system to training employees at all levels of the organization.
Initially, senior management should lead the ISO 9001 certification process. When management takes ownership of this initiative, it ensures that processes are effectively organized. Senior management can appoint a team or leader to oversee the establishment and implementation of the quality management system within the business.

Choosing a Certification Body
To obtain an ISO 9001 certificate, it is essential to choose an accredited certification body. These organizations will assess whether your quality management system meets the ISO 9001 standards and conduct the necessary audits. When selecting a certification body, consider their accreditation and track record. Accredited bodies offer services in line with international standards and ensure the legitimacy of your certification.

Establishing the Quality Management System
To achieve ISO 9001 certification, all of the business’s processes must align with the quality management system. This stage involves identifying how your processes can operate more effectively and setting up systems for improvement. The system should encompass everything from product design to the supply chain, production, and customer service.
During this phase, the certification body can provide guidance and recommendations to ensure the processes are aligned with the required standards. Proper documentation ensures that the quality policies and procedures are clearly outlined.

Initial Audit (Application Audit)
Once the quality management system is in place and a certification body is selected, the business can apply for the initial audit. This audit serves as the first evaluation to verify compliance with ISO 9001 standards. During the application audit, the quality management system is thoroughly assessed to ensure it meets all necessary requirements.
The audit typically reviews the documentation, employee training, processes, and procedures. If any gaps or non-compliance are identified, they must be corrected before a second audit is conducted.

Second Audit (Final Audit)
After addressing the issues found in the initial audit, a second audit is performed. This audit verifies that the system is fully implemented and operating correctly. If the system complies with ISO 9001 standards, the certification body will issue the ISO 9001 certificate.

Certification and Certificate
After successfully completing the audits, the business will be granted the ISO 9001 certificate. This certificate confirms that the business’s quality management system meets international standards. It also symbolizes the company’s commitment to continuous improvement of its quality policies and processes. The certificate is typically valid for three years, with regular surveillance audits conducted during this period.

Continuous Improvement and Surveillance Audits
ISO 9001 certification is not a one-time achievement but a continuous process. After three years, the business must apply for a renewal audit. Additionally, annual surveillance audits are conducted to evaluate whether the quality management system continues to improve.